{"id":2136,"date":"2026-07-08T01:52:36","date_gmt":"2026-07-07T23:52:36","guid":{"rendered":"https:\/\/ateliermarbella.com\/shipping-returns\/"},"modified":"2026-07-08T09:06:24","modified_gmt":"2026-07-08T07:06:24","slug":"retours-dexpedition","status":"publish","type":"page","link":"https:\/\/ateliermarbella.com\/fr\/shipping-returns\/","title":{"rendered":"Exp\u00e9dition et retours"},"content":{"rendered":"<h1 class=\"wp-block-heading has-text-align-center\">Exp\u00e9dition et retours<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Exp\u00e9dition<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tous les tirages Atelier Marbella sont fabriqu\u00e9s sur commande et produits par notre partenaire Gelato, qui dispose d'unit\u00e9s de production \u00e0 travers l'Europe et le monde entier. Votre commande est imprim\u00e9e pr\u00e8s de votre adresse de livraison afin de minimiser les d\u00e9lais de transport et l'impact environnemental.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Temps de traitement<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Les commandes sont g\u00e9n\u00e9ralement trait\u00e9es et exp\u00e9di\u00e9es dans un d\u00e9lai de 2 \u00e0 4 jours ouvrables suivant l'achat.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">D\u00e9lais de livraison<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Livraison standard en Europe : 3 \u00e0 7 jours ouvrables.<br>Livraison internationale : 5 \u00e0 12 jours ouvr\u00e9s.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Livraison gratuite<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Nous offrons la livraison standard gratuite pour toute commande sup\u00e9rieure \u00e0 150 \u20ac.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Suivi<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un e-mail de confirmation contenant un lien de suivi pour pouvoir suivre votre livraison.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Retours et remboursements<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Comme toutes les impressions sont r\u00e9alis\u00e9es \u00e0 la demande pour chaque commande, nous n'acceptons ni les retours ni les \u00e9changes en cas de changement d'avis ou de s\u00e9lection d'une taille incorrecte. Veuillez examiner attentivement votre commande avant de confirmer votre achat.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Articles endommag\u00e9s ou d\u00e9fectueux<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Si votre commande arrive endommag\u00e9e, d\u00e9fectueuse ou incorrecte, veuillez nous contacter dans les 7 suivant la livraison \u00e0 <a href=\"mailto:hello@ateliermarbella.com\">hello@ateliermarbella.com<\/a> avec<\/p>\n\n\n<ul class=\"wp-block-list\"><li>Votre num\u00e9ro de commande<\/li><li>Une photo montrant clairement le dommage ou le d\u00e9faut<\/li><\/ul>\n\n\n<p class=\"wp-block-paragraph\">Nous organiserons un remplacement gratuit sans frais suppl\u00e9mentaires pour vous.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Des questions ?<\/h3>\n\n\n<p class=\"wp-block-paragraph\">Si vous avez des questions concernant votre commande, n'h\u00e9sitez pas \u00e0 <a href=\"\/fr\/contact\/\">Contactez-nous<\/a>. Nous nous effor\u00e7ons de r\u00e9pondre dans un d\u00e9lai de 24 \u00e0 48 heures.<\/p>","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Returns Shipping All Atelier Marbella prints are made to order and produced by our partner Gelato, with production [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2136","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping &amp; 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