Privacy Policy
Last updated: July 2026
Atelier Marbella (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use and protect your information when you use our website ateliermarbella.com.
1. Data Controller
The data controller responsible for your personal data is Atelier Marbella. Contact: hello@ateliermarbella.com
2. Data We Collect
When you place an order or contact us, we may collect the following information:
- Name and email address
- Delivery address
- Payment information (processed securely by our payment provider — we do not store card details)
- Order history
- Messages sent through our contact form
We also collect anonymised data on website usage (pages visited, time on site) via cookies to help us improve the site. See our Cookie section below.
3. How We Use Your Data
We use your personal data to:
- Process and fulfil your orders
- Send order confirmations and shipping notifications
- Respond to your enquiries
- Improve our website and services
- Comply with legal obligations
We do not sell or share your personal data with third parties for marketing purposes.
4. Third-Party Services
We use the following trusted third-party services to operate our store:
- Gelato — print production and fulfilment (your name and delivery address are shared for shipping purposes)
- Stripe / PayPal — secure payment processing
- WooCommerce — e-commerce platform
5. Cookies
Our website uses essential cookies to operate (e.g. shopping cart, session management) and optional analytics cookies to understand how visitors use the site. You can manage your cookie preferences at any time via your browser settings.
6. Data Retention
We retain your order data for up to 5 years for accounting and legal compliance purposes. Contact form messages are deleted after 12 months.
7. Your Rights
Under GDPR, you have the right to access, correct, delete or restrict processing of your personal data. To exercise any of these rights, please contact us at hello@ateliermarbella.com.
8. Contact
If you have any questions about this Privacy Policy, please contact us or email hello@ateliermarbella.com.